

Shop Management/Marketing
Not All Customers Are Good Customers
In defining a good (or bad) customer, you need to determine the factors that matter to your company. It is...
In defining a good (or bad) customer, you need to determine the factors that matter to your company. It is...
Jim Dial discusses the importance of understanding hydraulics when working with transmissions.
When you cut open a rebuilt converter, you never know what you will find. There are always similarities in the...
If you want to have some fun or wind up with a splitting headache, shop around for insurance. If you...
All of our initial diagnostic evaluations include a battery and charging system test. I’ll bet you can guess the outcome...
A 2014 Nissan Versa arrives at a shop on a flatbed with a customer complaint of a loss of engine...
The CVT 7 used in Mitsubishi and Nissan vehicles (Figure 1) is unique in that between the pulley assembly and...
In This Issue GM 4T65E: Front Seal “Walk Out” GM 6T40 Series Transmissions: No Third, Fifth or Reverse Gears GM...
Transmissions are complex and co-dependent mechanisms. Their architecture may reflect early design or the collaboration between competing OE manufacturers, but...