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Webinars

On-Demand Webinars
Underhood: Stop/Start System Diagnostics
Sponsored by AAPEX
Date: September 19, 2022

This webinar is part of "AAPEX Repair Shop HQ Webinar Series: An 8-Part Webinar Series." Sponsored by AAPEX.

A stop/start system can improve fuel economy by five to seven percent and lower emissions. For stop/start functions to work, five vehicle systems must work in unison for smooth operation. During this webinar we will cover how to cure issues with stop/start systems, including stop/start system deactivation, replacement batteries, HVAC complaints, transmission harsh shifts, and brake pedal issues.

Navigating the Rapids Ahead
Sponsored by AAPEX
Date: September 07, 2022

This webinar is part of "AAPEX Repair Shop HQ Webinar Series: An 8-Part Webinar Series." Sponsored by AAPEX.

The typical repair shop is busier than ever – but what happens when the going gets rough? Many of today’s shop owners have never experienced a significant economic downturn. Has your shop prepared to weather any storms that are on the horizon, or have you just been keeping up with current demands? During this webinar you’ll hear real shops share a “just in case” safety briefing.

AC Diagnostics: Troubleshooting Pressures and Temperatures
Sponsored by Transtar AC
Date: August 09, 2022

The most difficult AC complaints to resolve are the system blows warm, or the air is not as cold as it once was. The causes of the declining performance could be caused by a multitude of components and conditions. In a 45-minute webinar, the experts from Transtar AC will cover the possible causes of AC failure.

The training session will cover:

  • Interpreting high-side and low-side gauge pressures for:
    • Restrictions to refrigerant flow
    • Air or moisture trapped in the system
    • Incorrect refrigerant charge
    • Faulty or worn compressor
  • Measuring and understanding vent temperature drop
  • Troubleshooting automatic and dual-zone temperature control systems
  • Detecting air flow restrictions in condensers and evaporators
Service Advisors: Customer Satisfaction Starts With Communication
Sponsored by AAPEX
Date: June 28, 2022

This webinar is part of "AAPEX Repair Shop HQ Webinar Series: An 8-Part Webinar Series." Sponsored by AAPEX.

Your first encounter with a customer is a lasting one – are your service advisors’ communication skills up to the task? We’ll outline the top tips to ensure that every conversation on the phone, in person and via text helps set the appointment, confirm the service request, complete the payment, and confirm any follow-up service requirements.

No Code Drivability Diagnostic Strategies For BMW, Mercedes and VW/Audi
Sponsored by AAPEX
Date: June 15, 2022

This webinar is part of "AAPEX Repair Shop HQ Webinar Series: An 8-Part Webinar Series." Sponsored by AAPEX.

A customer complaint might be for stumble, misfire or intermittent lack of power. If there are no codes, it can be challenging to diagnose. For European nameplate vehicles, you need a strategy so you don’t waste valuable diagnostic time. We will explore what data PIDs, monitors and tests can help you focus your investigations on BMW, Mercedes and VW/Audi drivability problems.

GDI Diagnostics and RepairDealing With Overcharged and Contaminated AC Systems
Sponsored by Transtar AC
Date: June 09, 2022

What should you do if your customer has attempted to fix their AC system with an off-the-shelf product? In a 45-minute webinar, the experts at Transtar AC will cover what happens to an AC system when it is overcharged or exposed to certain oils, sealants and dyes. The content will include information on R12, R134a and R1234yf systems.

Questions the presenters will answer:

  • How do you detect a contaminated or overfilled system?
  • How is a compressor damaged by too much refrigerant or oil?
  • Can sealants clog an evaporator?
  • When should the receiver dryer be replaced?
  • How do you flush the AC system?
  • What is the right way to fill the system?
Hiring and Retaining Great Employees
Sponsored by AAPEX
Date: May 23, 2022

This webinar is part of "AAPEX Repair Shop HQ Webinar Series: An 8-Part Webinar Series." Sponsored by AAPEX.

In a tight labor market, it can be tough to find the next great employee – but what are you doing to keep the superstars you already have? We’ll explore the challenges of maintaining a staff that can handle whatever challenges your customers bring through your doors.

Undercar: Advanced Alignment Diagnostics For Electric Power Steering and ADAS
Sponsored by AAPEX
Date: May 09, 2022

This webinar is part of "AAPEX Repair Shop HQ Webinar Series: An 8-Part Webinar Series." Sponsored by AAPEX.

With the adoption of ADAS and electric power steering systems, alignments have become more than setting the toe, camber and caster. We will cover adjusting the angles and calibrating sensors and system monitors. You’ll learn about steering angle sensor resets, pull compensation resets, test drive strategies, ride-height measurements for ADAS sensors, and criteria for electric power steering.

ADAS Isn’t Coming – It’s Here
Sponsored by AAPEX
Date: April 18, 2022

This webinar is part of "AAPEX Repair Shop HQ Webinar Series: An 8-Part Webinar Series." Sponsored by AAPEX.

ADAS may seem like science fiction, but the fact is that an ever-increasing vehicle population has some form of ADAS built in. We’ll talk with shops who handle ADAS repair in-house as well as a shop that contracts ADAS service out to another local shop. What will it take to become a leader in your community as an expert in the next generation of driver safety?

Transmission Fluid Technology: Your Guide to Understanding New Grades and Specifications
Sponsored by Transtar
Date: March 21, 2022

As automatic transmission technology has evolved, so have the fluids inside. With more than 20 current OE transmission fluid specifications, it can be confusing to choose the correct fluid for the transmission and customer.

In this 60-minute webinar, our presenters will discuss how to select the correct transmission fluid for today’s diverse population of automatic transmissions. The experts will also cover how to optimize your shop’s inventory to cover the broadest range of vehicles.

  • Topics to be addressed:
  • Ultra-Low-Viscosity transmission fluids
  • CVT transmission fluids
  • Dexron and Mercon back date compatibility
  • New Honda and Toyota ATF specifications
  • Dual-clutch transmission fluidsa
  • Electric and hybrid vehicle transmission fluids
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