

Shop Management/Marketing
The rules of selling in the automotive trades part 6
Terry Greenhut discusses using your voice to sell in The Rules of Selling Part 6.
Terry Greenhut discusses using your voice to sell in The Rules of Selling Part 6.
Selling can be hard work that pays off well or easy work that doesn’t. While it may not be a...
A major rule in selling is to decide what you want to be and stick to it. As in most...
It’s Your Business Terry Greenhut explains overcoming price objection.
When last we met I was in the midst of explaining, step by step, the process of making the sale....
Nobody in their right mind wants to spend anything to have a car repaired. They will spend to buy something...
No one in their right mind wants to pay to have a transmission rebuilt or for any other major repair....
I’ve always been a big believer in wowing customers with a type of service they aren’t used to and don’t...
How important was it to the owner of the business to have a top-notch manager run it for him or...
The best managers intentionally create an environment where employees thrive and great work gets done. To become "self-determined," you must...