The technician’s duty to the customer
I want to talk about some of the recent trends of particular cars and trucks that we see showing up at repair shops for work to be done. It seems to be a perfect storm of high used car prices, lack of new car inventory, and a bit of economic uncertainty that brings us to
An accidental solution: When an issue resolves itself, but you don’t know why
Today I found myself working on a 2008 Chevy Silverado with a 4L60E transmission that wasn’t shifting correctly and whose speedometer was jumping around. After a short drive I was able to confirm the customer’s concern that the transmission had an erratic shift. I have seen faulty alternators that cause erratic speedometers, so I did
Neglected Nissan
I came to care for this 2007 Nissan Altima that would go into limp mode with transmission codes.
