Price negotiation Archives - Transmission Digest
Price Negotiation – Steer Clear of It

Negotiating price on a repair job you’ve already quoted is never a good idea. It will always leave you with a lower figure than what you started from. After all, you can never go up, only down. So if you had priced a job to make the least amount of profit you could live with (as many shops do) and the customer gets you to drop your price, you’ll have made nothing or maybe even lost money. As we know, it also sends the message that you’re easy to undercut. Customers put that in their memory banks and will use it against you whenever possible in the future, so it’s a bad trend to start.