With the transmission industry changing almost every day, we have to stay on top of the “3 C’s” if we plan to survive. The 3 C’s, of course, are Complaint, Cause and Correction. But in the transmission business, working through the 3 C’s can leave us a little short of our goal. We can’t quit just because we have found a bad part. Once we understand that a particular part has failed, it may help us to reduce repeat failures if we can understand why it failed.