Another year has flown by, and it has left me with more questions than answers. Business is slowly increasing for us, but it seems that many shops in our industry are struggling to survive. This means that the transmission repair industry is still contracting, with many shops pulling the plug and others doing general repair to bring in cash flow – and general-repair shops now buying reman units and replacing transmissions.
The industry is nearing a crossroads. We’re not quite there yet, but it’s coming soon.
It’s the perfect storm: new technologies in transmissions, new buying motives and habits among vehicle owners, new media and marketing options, new competitive forces from general-repair shops and consumer-focused new-car dealers, new this, new that.