Shop Management/Marketing Archives - Page 10 of 30 - Transmission Digest
Finding & Developing Your Personal Management Style

You are a unique individual. There is no one else exactly like you in the entire world. The way you look and act, the way you think and feel, they are all yours. You have certain strengths and weaknesses that have helped and or hindered you your whole life. One of the keys to being a successful manager of people and business is to recognize and build on those strengths and work toward eliminating as many weaknesses as possible.

Why You Should Put a Library in Your Lobby

Books change everything. They contain the answers to questions you’ve been asking yourself for years. They contain new ideas, old truths, and growth opportunities – all for less than the cost of a crappy movie at your local theater.

The Art of the Follow-Up

Most salespeople do not follow up. Most salespeople have lousy closing ratios. Don’t be like most salespeople.

More Manager Success: Made Not Born

So far we’ve learned that successful managers have integrity, are improvers of themselves and others, have relatability, are good listeners, keep their promises, have compassion and can empathize, but not sympathize, and are well organized and in control.

What Successful Managers Have In Common

Managers who succeed in growing profitable, enduring businesses tend to display similar traits. They have the ability to see all sides of their problems both professionally and personally and are constantly working toward finding and executing solutions. They know that they can’t do it alone, that they require the help of everyone in their business and in their personal lives, so they train themselves to work with others in varying circumstances.

Unlikely Friendship Sparks Success

A mentor’s generosity launched Tom Fisher’s journey in the transmission repair business, in which he has earned the respect of motorists of Del City, Okla., and beyond.

2017 marks the 40th year of Tom Fisher’s ownership of DC Transmission Services, with longer milestones just around the bend.

How to Keep the Exception from Becoming the Rule

Aside from some glances he shot us from across the restaurant a few times, our server didn’t come back to check on us again. When we flagged him down for our check, only then did he ask how everything was.

Qualities of a Successful Manager

A winning manager always keeps in mind that the business exists to make a profit and it can only do that consistently if he or she truly cares that the best possible product is being produced by happy well trained employees.

Trusting your customers part 2

The reason why the people of Good Eggs did such a good job at earning my loyalty is because of how they made me feel (and to my referrals: seriously, go to Good Eggs any time you’re near Door County, Wisconsin)

Lead Your Employees to Succeed

Noting the difference between a production employee and one who manages others. As a production employee you had the luxury of only having to think about the work you were producing, at the moment, and how doing so benefitted you and the company. As a manager you now have to think about how the work that everyone does benefits all of the employees, the customers and, of course, the entire business. You can no longer function on the “What’s in it for me” mentality. Once again, as a manager, you will be a success when you lead everyone in your care to be successful.

Trusting Your Customers Part One

I’ve been standing in line for 30 minutes or so by the time I realize I may not get to eat breakfast today. I’m in line for, what I’ve been told, is the most amazing breakfast burrito on the planet. Apparently it’s no secret, because Good Eggs is packed. Imagine a Qdoba or Chipotle but instead of meat, these guys make eggs, potatoes, and vegetables and wrap them up in a giant tortilla. There are three things on the menu: basic, standard and deluxe wrap. And there are 100 people in line to order them at the counter.

Back To Basics – Employee Mgmt

By definition: Management is the skill of being able to plan, lead, communicate, control, and execute by using a group of people to successfully achieve the objectives of the company or organization. A manager is the person who guides, coaches, and controls another person or group of people focused on common goals or outcomes.