Even Odds
In the world of vehicle repair, independent shops also are competing at a disadvantage. In this case, the odds are stacked not in favor of a blackjack dealer, but rather a new-car dealer. Franchised new-car dealerships have ready access to proprietary technical information, equipment and capabilities that are not available to the aftermarket. However, unlike casino games, fixing cars is much more important than a bit of entertainment; it is the lifeblood for many thousands of people, and affects millions of drivers.
