Warranty What We Give and What We Expect
If you are in the repair business you issue warrantees for the work you perform, and you also receive warrantees for the products you buy to perform your work. Warranty is defined in the dictionary as “a written guarantee of the integrity of a product and of the maker’s responsibility for the repair or replacement of defective parts.” Simple enough as a description, but in the real world you are governed by federal, state and local laws that have been written by nameless, faceless bureaucrats. These laws are the basis for all litigation that can arise from any set of circumstances.
