The Art of the Follow-Up
Most salespeople do not follow up. Most salespeople have lousy closing ratios. Don’t be like most salespeople.
More Manager Success: Made Not Born
So far we’ve learned that successful managers have integrity, are improvers of themselves and others, have relatability, are good listeners, keep their promises, have compassion and can empathize, but not sympathize, and are well organized and in control.
What Successful Managers Have In Common
Managers who succeed in growing profitable, enduring businesses tend to display similar traits. They have the ability to see all sides of their problems both professionally and personally and are constantly working toward finding and executing solutions. They know that they can’t do it alone, that they require the help of everyone in their business and in their personal lives, so they train themselves to work with others in varying circumstances.
How to Keep the Exception from Becoming the Rule
Aside from some glances he shot us from across the restaurant a few times, our server didn’t come back to check on us again. When we flagged him down for our check, only then did he ask how everything was.
Qualities of a Successful Manager
A winning manager always keeps in mind that the business exists to make a profit and it can only do that consistently if he or she truly cares that the best possible product is being produced by happy well trained employees.
Lead Your Employees to Succeed
Noting the difference between a production employee and one who manages others. As a production employee you had the luxury of only having to think about the work you were producing, at the moment, and how doing so benefitted you and the company. As a manager you now have to think about how the work that everyone does benefits all of the employees, the customers and, of course, the entire business. You can no longer function on the “What’s in it for me” mentality. Once again, as a manager, you will be a success when you lead everyone in your care to be successful.
Back To Basics – Employee Mgmt
By definition: Management is the skill of being able to plan, lead, communicate, control, and execute by using a group of people to successfully achieve the objectives of the company or organization. A manager is the person who guides, coaches, and controls another person or group of people focused on common goals or outcomes.
How to Be the Good ‘Bad Guy’
Shooting down ideas and projects won’t make you popular, but it’s a necessary evil. As one of the guardians for how we do things and who we are, I’ve learned that there’s a right way and a wrong way for keeping on track.
If You Were the Customer, What Would You Do?
Your choices, like the average consumer, boil down to basically two: You can have it fixed in one of several ways, or you can decide that the vehicle has outlived its usefulness to you and sell, junk or trade it for something new or newer. Your decision will depend upon several factors.
Failure’s Place in Goal Logic
These people work their collective tails off and are not afraid to set the bar high. However, with lofty goals comes an increased chance of falling short.
They Held My Seat Hostage
It’s been awhile since I did a rant about the airlines. I thought I would leave them alone if they didn’t bother me, but as usual they started another war with their amazing lack of business sense and their worse customer relations techniques.
What’s Your Business Philosophy?
Do you have a basic philosophy for your business? If you went to a banker to borrow money for expansion or new equipment and were asked to describe the basic philosophy of your business, how would you answer? How would you convince this lender to loan you money based on the way you do business and what you see in your future and that of the industry? What could you tell him or her that would show there’s a high probability you will be able to repay the loan?
