Shop Management Archives - Page 3 of 3 - Transmission Digest
Pilot Error

It turned out that about 90% of accidents resulted from pilot error. Even some of the weather-related crashes could have been avoided if the pilots had followed proper procedure in checking the weather beforehand or not taking off when the weather was too bad. There were even incidents in which planes ran out of fuel because pilots, who did not anticipate weather problems, thought they had enough to get where they were going.

Working All the Angles

I’ll call him John. I don’t want to use his real name for fear of embarrassing him, but I need to tell a story about a truly great shop manager. Although I’ve met many good ones over the years there are a significantly smaller number whom I would consider great. I had one myself for about 12 years, so I know firsthand what they look like. I can also tell you that some who claim to be good managers – or their bosses claim it for them – are nothing more than service writers with a better title.

Do You Come to Play or to Win?

As many of you know I am an avid golfer among other things. I meet lots of people when I golf. Many of them are out there to play the game. They want to drive the cart or walk around in the sun and just be happy that they are out there away from the responsibilities of life for five hours.

Procrastination – Should We Talk About It Now or Wait Awhile?

When people attend seminars, listen to tapes or read informative books, they tend to get all jazzed up about fixing the problems with their businesses. Unfortunately, if they don’t take action to begin the change soon after the initial impact of recognizing the need and devising a plan to make it happen, the intensity can dwindle quickly or other factors can creep in and stop a good plan dead in its tracks.

What Is a Rebuilt Transmission?

A silly question to be asking people who have been in the transmission rebuilding business for so long, isn’t it? It does, however, seem to get a lot of different replies. If you ask 100 rebuilders you might get 10 different interpretations. That could be why some states have adopted regulations for the minimum standards to which a transmission can be rebuilt and still be called a rebuilt, reconditioned, overhauled or remanufactured transmission. The words all mean the same thing in these states because the lawmakers didn’t want shops to get around the regulation by calling the rebuilt something else.