

Shop Management/Marketing
The Rules of Selling in the Automotive Trades – Part 5
Selling can be hard work that pays off well or easy work that doesn’t. While it may not be a...
Selling can be hard work that pays off well or easy work that doesn’t. While it may not be a...
A major rule in selling is to decide what you want to be and stick to it. As in most...
When last we met I was in the midst of explaining, step by step, the process of making the sale....
I realize that I’ve cared more about what fuel I put in my car than what fuel I put in...
There’s an argument going on and it’s time for me to weigh in. For years I’ve heard managers complain that...
The most important part of your business is making the sale. Your title, however, means little to anyone but yourself.
That title is a real attention grabber, isn’t it? I write it on the blackboard whenever I do a seminar...