The Most Important Part
I met my supervisor for the day, grabbed a pair of safety glasses, and gloved up. After a few brief introductions to my new coworkers, I was ready for the challenge: Jennifer Porter, parts washer.
In my usual day-to-day, I’ve posted, updated, and promoted an open parts-washer position on an almost monthly basis.
Be the Special in Specialization
What about your business? Is it a specialty shop, perhaps one that specializes in a certain “T” word we all know and love in the automotive industry – or perhaps not?
You Don’t Have to Sell Something to Gain a Customer
Recently I went to my local big box hardware store in search of oil to fix a squeaky door hinge. I have always had mediocre service at this place—nothing great, nothing bad. It’s usually a high-schooler walking around who doesn’t know much of anything but will give a half effort at pointing you in the right direction. They have decent prices, and almost always have the parts I need in stock, so I return again and again.
Pushing Boundaries and Pulling in an Earned Media Boost
How can your company incorporate and take advantage of earned media?
Community events and trade shows: Getting out and interacting with the community is a great way for people to learn more about your company, employees, and overall brand. Give them a good experience worth telling someone else about – or posting on social media.
Read This and Reap
I realize that I’ve cared more about what fuel I put in my car than what fuel I put in my head. Bad mistake. What you feed your mind is the single most important element of your success – or failure.
Don’t Let a Boska Get You Down
A boska might be bossy, but somebody’s got to be in charge, and it’s not always easy. The next time you’ve spent your day trying to please someone you perceive as being a tough boss, challenge yourself to grow as a person and as a professional. Learn to work with that boss and fight through the challenge.
The Millennial Scapegoat
In his very first article, the Creative Composer is sharing a millennial insight – for millennials and non–millenials alike.
The 8 Things I Learned from the 7 Things Your Team Needs to Hear You Say
I recently swiped a copy of David M. Dye’s “The Seven Things Your Team Needs to Hear You Say” from Captain Reman. It got me thinking about my interactions with coworkers and what I can contribute to foster an even better team than we already have. And after reading and thinking about the key points more, I wanted to share them with you.
Why You Should Put a Library in Your Lobby
Books change everything. They contain the answers to questions you’ve been asking yourself for years. They contain new ideas, old truths, and growth opportunities – all for less than the cost of a crappy movie at your local theater.
The Art of the Follow-Up
Most salespeople do not follow up. Most salespeople have lousy closing ratios. Don’t be like most salespeople.
How to Keep the Exception from Becoming the Rule
Aside from some glances he shot us from across the restaurant a few times, our server didn’t come back to check on us again. When we flagged him down for our check, only then did he ask how everything was.
Trusting your customers part 2
The reason why the people of Good Eggs did such a good job at earning my loyalty is because of how they made me feel (and to my referrals: seriously, go to Good Eggs any time you’re near Door County, Wisconsin)
