The New Venture 247 transfer case was used in the Jeep Grand Cherokee (WJ) vehicle in the 1999 to 2004 model years. Nobody throws away a Jeep, and these units create a lot of repair work and parts sales. They also generate an inordinate amount of tech calls as a result of the problems with the design and misunderstood theory of operation. This article will concentrate on the areas that cause shops the most trouble in diagnosis and repair.
As automotive technology and design have reached new levels of sophistication, the role of the diagnostician has risen to critical levels. It is possible to replace transmissions and transfer cases with factory or aftermarket new or remanufactured units with relative ease. The shop needs only a qualified installer to make the swap.