In business, it is very difficult and costly to operate in this regulatory minefield. It is also necessary to school yourself in operating a business properly to avoid litigation whenever possible. You are working on cars and trucks. The driver’s and passengers’ lives and well-being are in your hands. Any mistakes in repair procedures or defective parts can come back to haunt you and can become extremely expensive and time consuming to settle. You hear every day about automotive recalls that cost the manufacturers billions of dollars, such as defective airbags and faulty ignition switches that result in death and injury. The following are some tales from the past that may give you a better perspective on how to fine-tune your operations to avoid such disasters.