We have come to the end of another year, and it is time to reflect on how our industry is changing and how we must change and adapt to survive. There are many trends that have very direct effect on our bottom line and our future. The auto manufacturers control a tremendous amount of what affects our industry. They are building excellent cars that if properly serviced will give owners good service for a very long time. Fuel mileage and emissions levels have improved greatly, with the advent of hybrid and electric vehicles. Due to better design and manufacturing standards, cars do not break down as often as past models if the customer does the required maintenance. Longer warranty periods, self-diagnosis and service reminders are now built into many current vehicles.