Handling Mistakes Archives - Transmission Digest
Information: The Keys to the Kingdom – or Getting It Right the First Time

Repairing, rebuilding and remanufacturing a transmission require many levels of skill. Proper diagnosis, adequate road testing and close, in-depth inspection are all required to ascertain what is not working and what needs to be fixed. All of this starts with INFORMATION.

Sorry, My Mistake!

Mistakes are a fact of life. No matter how much you try, you can’t completely avoid making them. They can be costly but they shouldn’t cost you your customers if you handle them well. In fact, they can actually help to improve your shop’s effectiveness and reputation if you take great care whenever they occur.