A Tale of the Blue Catera
We just finished a Cadillac Catera for a customer of another shop that took the car to still another shop that brought it to me to put on a timing belt. We were told that the first shop had replaced most of the parts because the technician found a Web site that addressed the problem this car was having. The different fixes, the Web site suggested, were to replace most of the parts – none of which seemed to fix his problem. I’m sorry if anyone gets offended out there, but it just seems that there is something inherently wrong with an auto shop that fixes cars by popular opinion on an Internet Web site. As I’ve heard Mark Warren say, “A monkey with a dart board would have a better chance at guessing right.”
