Shop Management/Marketing
We All Work in Customer Service
As luck would have it, the job I held next was primarily a glorified customer service representative position, except now,...
As luck would have it, the job I held next was primarily a glorified customer service representative position, except now,...
Baffling ‘irresistible situation’ involving stalling Camry results in the wielding of detective skills.
There are all kinds of insurances to be had depending upon what we want or need to protect. Some of...
Plotting the pathways of the oil that enters and exits the converter is not an easy task if you are...
A 6T40 in a 2011 Chevy Malibu comes in to R.C. Trans and Repair in failsafe with a hard code...
Planetary gear sets and their operation are unappealing for many. Know what is turning and what is holding for each...
In This Issue Ford 5R55S: Avoid 1-2 harsh shifts and 2-3 flared shifts Dodge units: Shudder during drive engagement
Kirby Lesto is describing the issue of not enough techs for numerous vehicles waiting to be repaired. He is speaking...
Four years later, the results of the collaboration were two very similar (though slightly different), highly efficient, 6-speed transmissions. They...
One of our shop locations had a 2011 Jeep Patriot that came in on the back of a tow truck....