Why I Didn’t Hire You
I’m an easy interview, but a tough judge. I don’t use personality or behavioral tests – I’ve tried them all, and I do see some value there, but I’ve also relied on them for hiring decisions, which I later came to regret.
I don’t call your references. It’s a waste of my time and theirs. You’d never give me a reference that would say anything other than the most amazing and wonderful things about you anyway.
The Squeaky Sales Team Gets the Grease
This month’s article is a bit of fun, a bit of made-for-your-entertainment videography and a bit of a business lesson. My team of transmission sales reps destroyed our $2,000 Dell color laser multi-function printer with sledgehammers. Yep. I let them do it. In fact, I watched from my office window and smiled.
Compliance or Commitment: Which Do You Want on Your Team?
You are completely in control of your attitude. And, as a leader, you can influence the attitude of your people (and, therefore, their performance) by creating an environment in which positive attitude is revered and people with negative or toxic attitudes are voted off the island.
Your Dollars, My Sense
I get emails each week from dedicated readers looking for answers or help about their sales or service situations. Today, I’ve got a little green Q & A that may relate to your business, your sales or your company right now:
The New Guy
Instead of hoping that the new guy gets used to the way things are, work hard to leverage his excitement and ideas – they’re often more creative than anything you’ve thought of. Try looking at your business through the eyes of the new guy.
6 Steps to Getting Your Big BUT Back in Line
Most people allow their environment to direct their actions. If you work for a boss who is not interested in your new ideas, you stop creating new ideas. If your coworker avoids teamwork, you retreat to your cubicle. If your spouse fails to uphold his/her end of the bargain, you stop trying.
Try Answering Your Phone for a Change
I learned that there are opportunities at my fingertips to improve efficiencies, to increase sales and to provide better service. I learned that what I thought was happening on a minute-by-minute basis was actually pretty different from what is actually happening. Some things are worse, some are better, but most are different.
I Hate Email
Here is a list of 10 best practices for handling email that I have developed and do my best to follow.
Building a Positive Attitude, Building Your Bank Account
Attitude is NOT everything. It is your ability to stay committed to a positive attitude through everything that makes the difference between winning and losing.
